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Service

Customer Support & Networking

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Shred-Tech services are available 24/7 every day of the year. Our technicians are more than ready to provide you with support and networking so that you can keep operating your services with minimum to no interruption. To ensure you receive help as soon as you need it, we provide a convenient live chat service that allows one-on-one communication with a Shred-Tech expert, while web-based FAQ’s, drawings, manuals, and parts diagrams are also available for review.

For more information on Shred-Tech’s parts or services, please call our service hotline or one of our Service Centers. Our service hotline is available 24 hours a day, 365 days a year.

24 Hr Support Hotline: + 66 92 258 8800

Maintenance

Shred-Tech provides both complete repair services as well as preventative maintenance programs to ensure you have the support necessary to keep your business going strong! With a full 24/7 technical support team and a 24/7 dispatch of factory-trained field service technicians that can be on-site within 24 hours, Shred-Tech puts you first. We also make regular follow-up calls to ensure that our services meet your standards. Our dedicated global service team can handle any emergency service requirements. To make sure you get the most for your money, we even offer customized maintenance programs to match your specific requirements. Along with retro-fit opportunities, we also offer on-site pre-inspection for the RFP/RFQ and design process.

Service
Parts

OEM Parts

Shred-Tech maintains “Single Source Responsibility” for our shredders and parts, and so offers a full range of OEM parts for your convenience and peace of mind. Available with next-day shipment anywhere in the world, our selection of OEM parts for our full line of shredding trucks, collection trucks, stationary shredders, and mobile shredders can help keep the gears of your business moving.

Training

Training

Shred-Tech ensures you have our full support to drive your business forward with increased efficiency and profits, and our training programs are a great place to get started! We offer full training programs that provide exhaustive hands-on operational experience as well as preventative and corrective maintenance of Shred-Tech shredding truck units. Our “Shred-Tech Certified Technician” training program features in-house qualified and certified company technicians who are some of the longest-tenured technicians in the industry. Training can be conducted either at your site or at our dedicated Shred-Tech facility, and all necessary reference materials are provided, including operation manuals, online video resources, and technical bulletins.